How to Make and Cancel an Appointment


Book face-to-face or remote appointments with your GP, nurse or clinician at a time that suits you.

Your details and information are protected by the highest standards of online security, so all you need to worry about is what to do with the spare time you’ve earnt.



Problems booking online appointments?

Use the Patient Access Support Centre before you call us.


Other ways to book

  • Telephone us on 01795 530 777
  • Use the NHS App
  • If you have been advised by letter or text message to make a follow-up appointment with a clinician, please telephone the surgery on 01795 530777 and one of our patient co-ordinators will be happy to help.  Please ensure you inform the patient co-ordinator that you  have been asked by letter or text message to book the appointment.

Appointment Duration

Please be aware that within the standard 10 minute appointment time your GP can normally only deal with a single issue.  Because of the delay it would cause to other patients, and overall surgery time, the doctor may ask you to leave and book a further appointment if it is clear that they will need considerably longer than the available 10 minutes to deal with all the issues raised.  If you know that you need to discuss multiple or very complex issues then please ask our receptionists for a double appointment at the outset.

book an appointment


Nurse Practitioner Appointments

Our nurse practitioners have been trained to assess and manage common ailments. Patients seeking urgent appointments should be aware that they may be assessed by a nurse practitioner in the first instance. They will decide on treatment or refer to the doctor if necessary. Our nurse practitioners are qualified independent nurse prescribers and are able to prescribe a wide range of prescription only medication for minor ailments and conditions.


Telephone Consultations

If you do not require a physical examination the surgery can offer a consultation by telephone.

These consultations are booked like a normal appointment although we are unable to give you an exact time for when the GP is going to call you, as they are done inbetween the Doctors routine surgeries.

Please note for medico - legal reasons these calls are recorded.


Improved Access

As part of the Improved Access Scheme, Newton Place Surgery, Faversham Medical Practice and Estuary View Medical Practice are working together, to offer all patients in Faversham the opportunity to book an appointment in the evenings and on weekends.

  • Newton Place Surgery have a range of appointments available every weekday between 6.30pm-8pm.
  • Faversham Medical Practice have a range of appointments on Saturday's between 8am-10.30am.
  • Estuary View have GP appointments available on Sunday's throughout the day. 

All patients registered at Newton Place Surgery and Faversham Medical Practice have the choice to book into these appointments. It doesn't matter which surgery you are registered with.


Newton Place Surgery currently offers:

Monday-Friday: A range of GP, Practice Nurse and Health Care assistant appointments. With a walk-in contraception clinic running every Wednesday evening (no appointment required for this walk-in clinic. Just turn up between 6.30pm-7pm and you will be seen by one of our contraception nurses).


Cancel appointments you don't need