If you are going to be late for an Appointment

Please do all you can to keep your appointment.  If you are going to be late for an appointment please call the surgery on 01795 530 777 to let us know. 

 

Cancelling an Appointment

If you are unable to attend your appointment you can let us know by either:

  • Contacting Reception on 01795 530 777 and cancelling your appointment with a Receptionist over the phone
  • Leave us a recorded message. Simply call 01795 530 777, follow the options stated on the recorded message. After the tone, state your full name, date of birth and the date and time for the appointment you would like to cancel.
  • Send our Reception Team an email stating your full name, date of birth and the date and time of the appointment you would like to cancel to KMCCG.newtonplacereception@nhs.net 
  • Fill out our online cancellation form
  • Sign up for GP Online Services to book and cancel your GP appointments at your own convenience.